Bon Secours believes that providing access to see your health information as soon as it is available will help you be a partner in your care.

We release all notes, final imaging, and lab results to you through MyChart as soon as they are available. Your provider receives this information at the same time, so it’s possible that you may see these results before your provider has reviewed them. Please allow some time for your provider to review the information and add relevant notes. Your provider carefully reviews each result, and you can expect your provider to reach out directly to you about your results if there are any concerns.

Information on Imaging
At the time of ordering imaging, your provider will discuss the possible results with you and if necessary, any next steps we would take with each result.
As a partner in your care, you have the ability to choose when to access MyChart to view your results. Some patients prefer to see their results online immediately while other patients may feel more comfortable waiting to discuss results when their provider is available at their next video visit, in-person visit, or via phone. Whatever communication mode you prefer, please know that your provider will add comments to your imaging results and contact you to discuss if there are any concerns.

Information on Common Labs
There are some results that may show as “abnormal” in your MyChart account because they are higher or lower than the normal range but may not be clinically concerning. There are other results that are challenging to interpret and require review in the context of other information in your chart. After review, your provider will contact you if there is anything concerning about your results.

Examples* of lab results that may show as abnormal but are not clinically relevant:

• Low ALT (Alanine Aminotransferase) – An ALT blood test is a type of liver function test. ALT is an enzyme found mostly in the liver. When liver cells are damaged, they release ALT into the bloodstream. Low levels of ALT are normal.


• Low AST (Aspartate Aminotransferase) – An AST blood test measures the level of the enzyme AST in the blood. Low levels of AST are normal.


• Low ALP (Alkaline Phosphatase) – An alkaline phosphatase test is used to detect diseases of the liver or bones; it measures the amount of ALP in your blood. Low levels of ALP are normal.


• Bilirubin Results – A bilirubin blood test is a measure of liver health and measures the levels of bilirubin in your blood. Bilirubin is made during the body’s normal process of breaking down red blood cells. Low total, direct, and indirect bilirubin results are normal.


• Low Amylase and Lipase – Amylase and Lipase are tests of pancreatic function. Low levels of amylase and lipase are normal.


• Low Creatinine – Creatinine tests for kidney function, creatinine is a waste product made by your muscles as part of regular activity. Low creatinine levels are normal.


• Low BUN (Blood Urea Nitrogen) – BUN is a test of kidney function and measures the amount of urea nitrogen in your blood. A BUN test is often part of a comprehensive metabolic panel. Low levels of BUN are normal.


• High HDL (High Density Lipoprotein) – HDL is also referred to as “good cholesterol,” a high result is normal.

*Examples are based on information from MedLine Plus. Visit MedlinePlus.gov for more information.